We hope this message finds you and your staff well.
Firstly, may we take this opportunity to say thank you for the vital role that many of you have played during this pandemic in continuing to keep schools open and providing an essential provision for children in your communities whose parents are key workers.
Following on from the governments recent announcement regarding the return of pupils in Nursery/Reception, Year 1 and Year 6, we wish to update you on our current position regarding our service and how we plan to continue our support moving forward into the next phase.
As many of you are aware, since the beginning of this pandemic when the schools were forced to close, we have worked closely together and continued to remotely support your staff whilst working from home. This has involved supplying laptops and iPads for staff (and students) to use at home, configuring remote access solutions for admin staff to continue to access MIS systems and supporting Zoom and Team sessions to aid communications. We have long been an advocate for Office 365 and in particular, the benefits of SharePoint and OneDrive which, in the current climate have proved invaluable.
We have attended sites when necessary to support staff onsite and completed a number of projects during this time whilst the schools are quiet. As a company, we’ve continued to listen and take the advise from public health England regarding unnecessary travel and social distancing and tried to balance the risk to our staff with the customers need for onsite support.
As we enter the next phase over the coming weeks, it is our intention to increase our onsite presence and, with the agreement from the schools make our technicians available to attend more frequently as we all make the tentative steps back to some normality.
We appreciate each school will approach this slightly differently but, we want to assure you as a company, all the staff at Haz Technology will be committed to providing you with an excellent level of service during this uncertain time.
If you have any concerns that you wish to discuss, please contact us at firstname.lastname@example.org